Privacy Policy

Last updated: August 11, 2026

1. Introduction

We respect your privacy and are committed to protecting your personal and medical data. This Privacy Policy explains how MyIziHealth collects, uses, and safeguards your information when you use our mobile application and services.

2. Information We Collect

We may collect personal information that includes but is not limited to:

• Personal Details (Name, NIK, Date of Birth, Gender)
• Contact Information (Email address, Phone number)
• Medical & Health Insurance Information
• Transaction & Claim History

3. How We Use Your Information

Your data is used strictly for:

• Facilitating appointment bookings and medical services
• Processing reimbursement and claim tracking requests
• Verifying your identity and insurance benefit coverage
• Improving user experience and application functionality

4. Data Security

We implement industry-standard encryption and security measures to protect your sensitive data against unauthorized access, alteration, or disclosure.

5. Contact Us

If you have any questions regarding this Privacy Policy, please contact our support team at customercare@medlinx.co.id.